Privacy Policy

1. Your Privacy Matters

At That Good Ish, your trust means everything to us. We honor that trust by safeguarding your personal information, respecting your voice, and protecting the sacred space we’re building together — online and off. Whether you’re joining our text circle, hotline, newsletter, or future one-on-one services, confidentiality is our first priority.

2. What We Collect

We may collect the following information when you interact with our platform:

  • Contact Information: such as name, email address, phone number

  • Communication Data: including voice memos, text messages, or feedback shared with us

  • Usage Data: website browsing activity, pages visited, device type, and IP address (to improve our offerings)

  • Voluntarily Shared Info: shared through forms, community interactions, or private sessions

3. How Your Information Is Used

We use your information to:

  • Deliver email newsletters and text updates (only if you opt in)

  • Improve our site, services, and support offerings

  • Respond to messages or voice memos

  • Offer personalized resources, when requested

  • Eventually, deliver confidential one-on-one peer and spiritual support

We do not sell, rent, or share your personal data with third parties for marketing purposes. Period.

4. Confidentiality & Safe Space Commitment

We acknowledge the sensitivity of the topics we engage in — from healing and identity to grief, trauma, and community struggles. All messages, submissions, and future one-on-one sessions are held in strict confidence. Your stories stay sacred.

  • Conversations (written or verbal) are never shared without explicit, written consent.

  • All personal data shared via our hotline, text group, or voice memos will remain protected and encrypted whenever possible.

  • We’re not a clinical service, but we follow the ethical guidelines of peer support and spiritual care.

  • If safety is a concern (e.g., threat to life or harm), we may be ethically obligated to act or provide resources, but you will be notified transparently.

5. How We Protect Your Data

We use secure platforms to host our communications (Squarespace, OpenPhone, Kit, etc.), and we maintain strong passwords, two-factor authentication, and encrypted servers where possible. Your information is stored only as long as necessary to fulfill our services or as required by law.

6. Third-Party Tools

We may use third-party providers (e.g., Squarespace, Mailchimp, Google Forms) to power our emails, forms, and data collection. These providers are required to maintain their own security and privacy standards, but we encourage you to read their individual privacy policies for transparency.

7. Your Rights

You have the right to:

  • Access the data we store about you

  • Request updates or deletion of your information

  • Opt out of any or all communications at any time

You can do so by emailing us directly at support@that-good-ish.com or unsubscribing from any email/text message subscriptions.

8. Changes to This Policy

We may update this policy to reflect shifts in our services, legal requirements, or platform changes. All updates will be posted on our website with an updated effective date.

9. Contact Us

For questions, concerns, or requests related to your privacy, email:

📩 support@that-good-ish.com

We’ll respond within 3–5 business days.